At CloseXFriends, we are committed to delivering your favorite local brands quickly, safely, and reliably—straight to your door.

Delivery Method

All orders are shipped via door-to-door delivery to your chosen residential or business address.

Delivery Coverage

We offer nationwide delivery across South Africa, ensuring our local brands reach you wherever you are.

Delivery Timeframes

• Standard delivery: 3–5 working days
  Delivery times may vary slightly depending on your location and order volume.

Delivery Fees

• Flat delivery fee: R100 per order
  This standard rate applies to all orders, regardless of location or order value.

Returns & Exchanges

• All return and exchange delivery fees are the responsibility of the customer.

• Original delivery fees are non-refundable, even in cases of returns or exchanges.

No Refunds on Delivery Fees

Delivery fees are non-refundable under all circumstances, including but not limited to:

• Order cancellations

• Returns or exchanges

• Delivery delays

Important Notice

While every reasonable precaution is taken to ensure safe delivery, CloseXFriends is not liable for loss or damage once the order is in transit. Customers are encouraged to ensure delivery details are accurate at checkout.

Need Help?

For any delivery-related questions or concerns, please contact us at support@closexfriends.com , We’re happy to assist.