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Frequently Asked Questions

What is my order number?

Once you've checked out, you will receive an order confirmation email with your order number. e.g(CXF0001)

What do I do if I made a mistake or notice a mistake on my order?

If you notice any errors with your shipping address and need to make a change, please contact our customer service team to assist. Should you notice any errors with your order items, customer service will assist in arranging an exchange upon delivery.

support@closexfriends.com

How do I pay for my order?

We offer the following payment methods:

CARD

Visa
Mastercard
American Express

INSTANT EFT

Paystack
Ozow

DIGITAL/MOBILE WALLETS:

Apple Pay

Do you offer free shipping?

Yes, we provide free standard shipping on all orders over R599. For orders under R599, a small shipping fee applies, which will be shown at checkout.

What is your refund policy?

Our Return Policy allows hassle-free returns within 14 days for unused items in original condition.

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Shop by Brand.

015 GANG

ANGELICA

HUNKWEAR

Partner with us.

Our Brand Partners

Friends with benefits.

Frequently Asked Questions